Hospitality Consulting Services
Make an informed choice about hospitality consultancy
Apart from giving you advice on improving or renovating your business, a hotel consultant should be able to assess what is holding you back and give you an action plan that leads to business growth. Sandy and his team have been working on how to make your business flourish.
Top hospitality consulting companies in India
Whether you are an old timer on the block or an entrepreneur just starting off, you will need good hospitality consultancy advice. After all, hospitality is not just about running an establishment, but also about giving your guests the best experience in the field.
And when it comes to making your guest experiences memorable for the right reasons, you have to look no further than Sandy Verma. Sandy Verma and his team is among India’s best hospitality consulting service providers, and he can help you turn your business around.
Why do you need quality hospitality consultancy?
The food and beverage sector in India is booming. Every day, we see new restaurants and concept bars and eateries spring up. Couple that with the rise in tourism, India is witnessing a boom in the hospitality industry overall. Be it serving a new and more adventurous crowd intent on finding their next culinary adventure, or tourists who want to explore and discover more- there is a demand for quality establishments who can provide them with memorable experiences.
Unfortunately, while not lacking in enthusiasm, most entrepreneurs shut shop after only a short while, because they fail to meet the challenges that the field throws their way. Many old businesses too, find themselves slipping as they battle to stay afloat in a highly competitive field.
Hospitality consultants, or hotel consulting service providers help you avoid that fate. Like any business, hospitality establishments must put guest services and customer experience first if they want to ensure survival. However, unlike other brands, hospitality establishments don’t “sell” any product, but only provide services to guests who choose to patronize them for a limited amount of time. How does one ensure that they maintain a steady stream of customers so that they can stay alive in an increasingly populated market?
The answer, of course, is that establishments must make the customer’s visit worth their while and make their experience positively memorable. This ensures customer loyalty, and also builds up reputation in the market. But any business owner knows, that is not enough to survive and meet business goals.
What you need is someone who has field experience to understand your business and brand, and offer consultancy services that best suit your needs. Be it guidance on management, finances, networking or staff training- a good hospitality consultant should know how to leverage your resources and revamp required areas so that your business can gain maximum efficiency and turn into a profitable enterprise.
Sandy Verma and his team can help you achieve just that.
Why Sandy?
Having worked in the industry for over 30 years, Sandy has experience few in this field can match. He has launched and managed many projects all over the world, and organised special parties for many prestigious clients. He has worked with names like The Oberoi, Hyatt, Le Meridian and Taj- to name a few. His travels and work, coupled with his knowledge as a mixologist and sommelier, have made him uniquely suitable for being an all-around expert in the field of hospitality management.
As bartender, project manager, event organizer and a trainer, Sandy has seen and done it all, and he can help launch, nurture and build businesses across all phases of hospitality lifecycle. With his team, Sandy can help your enterprise stay fresh and relevant, and help you attract customers so that you can meet your revenue goals.
What do you need right now?
Early, the Indian youth had limited venues to hang out, and there were fewer customers as a whole. However, since liberalization of the economy in the early 1990s, the scene has changed considerably. Today, not only has the number of customers gone up as a whole, there is also a rise in demand for niche experiences.
While the number of establishments has gone up, customers have also shown that rather than be tied down by brand loyalty; they are ready to come back to establishments that offer unique experiences. The key, thus, is positioning an establishment as provider of memorable guest experiences, which ensures patron loyalty and helps with positive PR in the market.
Having worked with a wide range of clients, Sandy can help you craft different customer experiences that can define the spirit of your brand. The customer today is well travelled, well read, more adventurous and has a global outlook that informs her aspirations and expectations. With Sandy on your side, you can serve this new age customer better.
What can Sandy do for you?
Sandy Verma and his team uses a holistic approach to building and freshening up your business. Be it carving out your niche, or starting out a new business, expanding your brand, personnel training or management of finances- Sandy can offer you guidance all around. He can also help you foster mutually beneficial B2B relationships, which ensures that your business is supported by trustworthy partners.
Since customer service is the backbone of any hospitality establishment, Sandy makes sure that you are better equipped to serve your patrons. From crafting unique drink experiences to organizing special events, to help fine tune your menu and decor- Sandy is ready to share his unique insights that can help your business get an edge over the competition.
Most hotel consulting service providers focus on outdated real estate strategy consulting. Times have changed, and the hospitality industry today is facing challenges beyond that. It requires someone with in-depth knowledge and out-of-the-box thinking to provide solutions that work.
Sandy believes that good returns on investment can be achieved if hospitality stakeholders take a 36 degree approach centred on the customer, and he is confident that he can make a positive difference in the field. He can make distressed businesses make a turnaround by helping them manage their resources better and craft unique and memorable services for their customers.
Conclusion
The hospitality landscape is changing rapidly. Be it keeping up with the changes brought in by online travelling and booking agencies, or demands for niche experiences, or customers willing to try out new menus and drinks- hoteliers and restaurant owners today are often at a loss as to streamlining their operations and distinguishing themselves in a busy market.
So if you are looking to get an edge over your competitors, Sandy Verma can help you establish and manage your enterprise by helping you navigate the challenges efficiently. He and his team can help you identify priorities and suggest the action steps necessary for gaining success, and set you upon a path of sustainable growth.